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TESTIMONIALS
Coppage Construction
Trusted Partnership
"DLP not only won our bid, but they were the most qualified for our niche business."
- Tim Turton, VP and Chief Operating Officer
Coppage Construction oversees site development for a number of construction projects throughout Cincinnati and Northern Kentucky. With all of their employees relying on e-mail, Blackberries and application software to handle the day-to-day operations, Coppage Construction needed a reliable company to maintain their IT equipment and manage their needs. That’s when they called on DLP.
“I’m not a computer guy. We get paid to develop property, move dirt, and install pipe. That’s our business," says Tim Turton, VP and Chief Operating Officer. "I’m not going to hire an IT person when there are companies like DLP. I pay DLP a set amount every month through their Gold Plan, and they are at my beckoned call. All I know is when I have a problem or I hear of one of my folks having a problem, I just pick up the phone. I’ve called our DLP technician at a quarter past 7:00 in the evening, and he answered. And he handled my problem by 7:30 the next morning. I know I can trust him to do quality work."
In the nine years that Coppage Construction has worked with DLP, they have seen how committed DLP is to providing the latest technology to its customers. "They are always growing and expanding their knowledge of the latest software and technology," says Tim. "Every few years, they present us with the latest products that they believe will enhance our organization. And it does."
M&M Metals
Limited Interruption
"The conversion to the new network was smooth and painless."
- Coyee Futscher, Controller
A little over a year ago, M&M Metals was looking to convert their accounting software to a more user-friendly application. When they learned that they would have to change their network to support the new software, they remembered a call they had received from a sales representative at DLP.
"We researched many companies for this job. DLP came out heads above the rest," says Coyee Futscher, Controller. "We talked with other companies similar to ours, and they rated DLP as exceptional."
DLP was able to convert a DOS-based accounting system to a Windows-based ERP solution with no disruption. "DLP provided us with all the hardware we needed for our new network. Every step was taken care of. They even found a company to reconfigure the wiring in our building," says Coyee.
"After the set up of the network, DLP continues to support our hardware, software, and networks needs with their Guaranteed Care Contract. DLP’s full time monitoring prevents workstation and server problems. We highly recommend DLP to any company looking to upgrade their network, software, or is in need of monitoring and remote support." says Coyee
CAMCO Manufacturing
Advanced Knowledge
"We've stayed with DLP for so long because they have a multifaceted knowledge of our platforms, and have helped us integrate new software that meets our needs."
- Terry Leming, VP of Administration
When CAMCO Manufacturing hired DLP to fix a network installation that another company had installed, they didn't think they would still be working with DLP nine years later.
"Since we initially hired DLP, they have replaced two of our servers and upgraded our computers," says Terry Leming, VP of Administration. "We've been so impressed by the quality work we've received from DLP that we recently entered into a maintenance contract with them. All of the DLP techs have great attitudes and work to get the job done right, even if that means working over a weekend."
CAMCO Manufacturing uses Microsoft Windows® XP Professional, SCO® Unix, Windows® Exchange and Windows® 2003 server to meet their manufacturing and packaging needs.
Easy Way Products Co.
Day-to-Day Operations
"They help us keep our day-to-day operations running."
- Kim Daniels, Controller
Easy Way Products Co., a manufacturer of outdoor seat cushions and umbrellas, contracted with DLP after they were recommended to them by an accounting software consultant. "We've been pleased with the services that DLP has provided us over the last six years," says Kim Daniels, Controller. "They help us keep our day-to-day operations running. Whether it is setting up the network to our new PCs, maintaining our server, or e-mail, DLP has always done great work for us."
With clients all over the world, Easy Way Products Co. must have a server that is working during all hours of the day. "We rarely have downtime here at Easy Way Products Co.," says Kim. "Thanks to DLP, we never have server crashes and hardly ever experience problems with our network. They are reliable and easy to work with."
Rogers & Greenberg
Educate the Client
"The DLP techs are great about helping me understand the problem and walking me through the possible solutions."
- Michelle Vollmar, Partner
Rogers & Greenberg first learned about DLP Technologies from another law firm in the Dayton area. When unforeseen circumstances impacted their office building, Rogers & Greenberg found themselves in need of a new server.
"Jon Breyfogle helped me select and create a solution that would meet the needs of our office within our budget. But DLP’s involvement didn’t end with the sale of the product. Not only did DLP set up the new server, but DLP also taught me how to use it so I could fix any problems that might arise," says Michelle Vollmar, Partner. "The service tech, Noah Carlisle, answers all my questions, no matter how simple or ridiculous they may sound and takes the time to teach me about possible solutions. I can't imagine another company taking the time to do that."
Every month, a maintenance check is performed on the server, but if problems occur in between visits, a service tech takes no more than a day to fix the problem. "The response time is fantastic!" says Michelle.
"We would highly recommend DLP to other companies. They never tried to over sell us on technology that we didn't need and always kept our financial constraints in mind," says Michelle. "I can't say enough good things about our experience with DLP."
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